When we talk about Social Media we usually talk about private usage, we see people "hanging around" in networks for hours and ages. They update their friends on daily issues via mobile phones, notebooks and netbooks from work, school, home. This is a huge amount of information, especially modern companies need to deal with, if they want to offer good and up to date costumer support these days (e.g. SixtUk, Dell, Blackberry).
Now small and mid size enterprises get nervous: "How do I achieve this kind of support without spending hundred and thousands of Euro/Dollar each month on social media customer support?"
Showing posts with label timing. Show all posts
Showing posts with label timing. Show all posts
